Unified communication is defined to be the communications integrated to optimize business processes. It presents a consistent unified user interface and user experience across multiple devices and media types. Components found in a Unified Communication Systems include a control channel, server providing the overall session control; a unified client, presence information about each employee, one or more real-time communication channels such as voice, IM or Video and connectivity to external communication network.
CDW has introduced its new solution offering CDW Cloud Collaboration, Unified Communications and collaboration capabilities. The capabilities include necessary tools like voice and voicemail, mobility, video conferencing, instant messaging, contact center services and presence.
Although the CDW is new to the competitive market, its Cloud Collaboration service is offering an efficient way to use cloud to deliver collaboration apps effectively to employees. It provides access anywhere, any time, on any device. This is the bundle of Unified Communication and collaboration tools from Cisco Systems with CDW’s managed services.
CDW is just new to cloud collaboration but they have already had a long history in Unified Communications. They have finalized over 4,000 Cisco Unified Communication deployments in the last 10 years and host the service at Tier III-IV facility. CDW is also providing world-class virtualization, storate and optimization services with its 485,000-square-foot data center running 8.2 megawatts of power. The components are guaranteed to provide customers the uptime of 99,99%. Therefore, they are quite confident to provide solution for your business or technology needs.
Check out this video to get more information about the new CDW Cloud Collaboration.
The latest information about the company and its services are also updated on CDW’s Solutions blog. Visit this blog if you are interested in a new cloud collaboration solution for your company.
CDW is a current advertiser on my blog. All opinions are mine.