• Skip to primary navigation
  • Skip to main content
  • Skip to footer
  • Home
  • Advertise With Us
  • Contact
  • Cookie Policy
    • Privacy statement (CA)
    • Cookie policy (CA)
    • Privacy statement (UK)
    • Cookie policy (UK)
    • Privacy statement (US)
    • Cookie Policy (US)
    • Privacy statement (EU)
    • Cookie policy (EU)
    • Disclaimer

TechWalls

Technology News | Gadget Reviews | Tutorials

  • Reviews
  • Tech News
  • Tech Guide
  • Gadget & Apps

No More Refund for Price Change on Amazon

Updated on May 24, 2016 by Tuan Do

Amazon used to provide the best customer service among e-commerce websites, however, there have been a lot of changes that make it less appealing for online shoppers. You might remember the case of Greg Nelson as Amazon banned him after he returned 37 of the 343 items he bought on the website. My Amazon account was also banned a few months ago for the same reason.

In a statement earlier today, Amazon has just announced another backward step in their service quality. Starting May 2016, Amazon no longer gives refunds for price adjustments after you purchase items on the site, except for TVs. Therefore, any purchase on other categories will be considered an exception, and you might or might not receive the price-change refund. I contacted Amazon for confirmation and got the same answer: “Our prices do change over time. We don’t offer post-purchase adjustments for products other than TVs.”

amazon-reset-password

Previously, there was a 7-day price protection on all items fulfilled by Amazon and I could easily request refunds in a chat session on Contact Us page. I even successfully requested a refund when seeing a price drop on my Philips soundbar 6 months after the purchase date, however, this is a one-time offer. Now you can’t even get refunds within 7 days.

This move is considered an action to prevent revenue loss coming from recent startups like Earny or Paribus. Those services were expected to help customers save a lot of money by tracking your purchases, finding your e-receipts, checking for a price drop and requesting a refund automatically. Obviously, they became useless after the policy change.

Therefore, if you fail to request a price-adjustment refund, the only solution now is to return and reorder the item. However, this is not really practical because you will probably have to pay for shipping, and even worse, your Amazon account can be banned for excessive returns.

Meanwhile in India, Amazon also updates the return policy and they stopped giving refunds for electronics products, including mobile phones, tablets, laptops, desktops, monitors, cameras and camera lenses. Although they no longer issue refunds, you will still be able to request a free replacement  when you receive a broken or defective item.

What do you think about the new policy of Amazon? Will it change your shopping habit?

Disclosure: As an Amazon Associate, I earn from qualifying purchases. The commission help keep the rest of my content free, so thank you!

Reader Interactions

Comments

  1. M. Brown says

    May 5, 2019 at 6:10 pm

    i would hope that Amazon is fair with multiple returns when the item is in new condition. When ordering clothing & shoes it is difficult for orders to fit properly
    when all the consumer sees is a small photo.

    Reply

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Footer

Hohem iSteady Mobile Plus Gimbal Stabilizer Review – Upgrade Your Phone Videography On A Budget

Airdog X5 Air Purifier Review – Is TPA Better Than HEPA Filter?

Welock Touch43 Fingerprint Smart Lock Review

HeyChy Deep Tissue Massage Gun Review

Follow TechWalls

YoutubeFacebookTwitterInstagram

Recent Posts

  • Secure Your Home With SECURAM
  • C3STROM ASTRO PRO – An E-Bike with Classic Rebel Motorcycle and Modern Ride
  • Bluetti AC500 & B300S Hit Canada Market During 2023 New Year Sale
  • Hohem iSteady Mobile Plus Gimbal Stabilizer Review – Upgrade Your Phone Videography On A Budget

Copyright © 2023 · All Rights Reserved

Manage Cookie Consent
We use technologies like cookies to store and/or access device information. We do this to improve browsing experience and to show personalized ads. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional cookies Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}