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Why BlackBerry Z3 sales did not take off in Indonesia

By Guest Authors

When BlackBerry launched its most recent flagship Z3 in Indonesia last week, CEO John Chen had only one goal: to capture the emerging market with a cheaper handset and rebuild its once glorious presence in that country.

But as the actual sales performance shows, that did not seem to so turn out according to expectations. Even as the BlackBerry Z3 is specially designed and price-tagged at $190 for the Indonesian market, the smartphone was met with a general cold acceptance.

A number of reports keeping coming in that BlackBerry’s stores in Jakarta have been scarcely visited by shoppers who might purchase the Z3. That translates to poor sales.

blackberry_z3

BlackBerry’s sale in the previous quarter only reached 1.3 million units, way too low compared to the figure in the same period last year, when more than six million phones were sold.

Its hardware business accounted for 37 percent of the $976 million in revenue, down from 61 percent of $2.7 billion in sales in the previous year.

Although the Waterloo, Ontario-based company would not disclose initial sales figure, perhaps for fear that the data might only confirm bleak prognoses of market analysts, still there is a strong indication that Z3 did not take off in Indonesia with as much vigor of former days. BlackBerry’s market share in the country tumbled from 40 percent to 4 percent in the last quarter.

Perhaps, it can almost be said that the real plan behind the launch of Z3 in Indonesia is only to test the waters for future moves. BlackBerry has partnered with Foxconn, the same original equipment manufacturer that built the iPhone, for the design, development and distribution of Z3.

The alliance between BlackBerry and Foxconn comes at the most fortuitous moment perhaps for the former. We have seen BlackBerry sales declining as the smartphone market competition becomes increasingly fierce more than ever. While at that, the company is trying to recuperate from that harrowing state.

It apparently needs some time to plan and iron out its next strategy ahead as other competitors are brewing theirs. In order to do so, teaming up with a common denominator that is Foxconn is probably the best option it sees at present.

Chen is banking the future of BlackBerry on enterprise services and software offerings. While that transition is still in its early stage, keeping the life support for the handset business is vital to survive. Certainly, the company at present cannot carry on without the phone business.

Reader Interactions

Comments

  1. Hmmm says

    May 22, 2014 at 10:52 am

    Please, we need pictures and proof or this article is just bs.

    I have friends in Indonesian who are trying to get their hands on the phone but no store has stock left (not much stock was given to each store) they all sold.

    • Jay D says

      May 22, 2014 at 11:27 am

      As you said, there’s not much stock delivered to stores, which translates to low-scale production — a strategy by John Chen to buy some time while a better strategy is underway. Also, such a scale is not hard to sell off. So generally, the BlackBerry Z3 did not reach out to a larger demographic in that country.

  2. Superfly_fr says

    May 22, 2014 at 1:36 pm

    Others song a different tune …

    http://www.phonearena.com/news/BlackBerry-Z3-enjoys-strong-launch-weekend-in-Indonesia_id56235
    http://www.eweek.com/mobile/blackberry-z3-jakarta-is-a-small-but-noteworthy-sales-success.html
    http://seekingalpha.com/article/2224173-the-blackberry-z3-jakarta-is-a-hit-in-indonesia
    http://news.softpedia.com/news/BlackBerry-Z3-Sales-Off-to-a-Good-Start-in-Indonesia-Sells-Out-in-Day-One-442841.shtml

    Now, anyone can nitpick the fact that BlackBerry rightfully sized their first alotments; remember the “Jakarta” is a special edition … not the regular device.

    • Tuan Do says

      May 22, 2014 at 2:08 pm

      Check this out:

      “Only a few dozen Indonesians queued up Friday to lay their hands on BlackBerry’s new budget handset, in a lukewarm welcome that highlighted the smartphone maker’s fading fortunes.

      But only around 50 people queued up ahead of the phone going on sale in the main launch for customers at an upmarket shopping mall in west Jakarta.

      It was a stark contrast to the huge crowds that flocked to previous launch events for BlackBerrys in Indonesia, underlining how the smartphone maker’s popularity has declined even in a country regarded as one of its last strongholds.”
      http://gadgets.ndtv.com/mobiles/news/blackberry-z3-smartphone-receives-a-lukewarm-reception-in-indonesia-525548

  3. koko says

    Jun 3, 2014 at 12:04 am

    How come you use first quarter sales to get a conclusion of Blackberry Z3 sales? First quarter sales is ofcourse aggregated sales. Trying to guess a fraction of that number is a mistake.

    FYI I am Indonesian. Yesterday I browse some Blackberry Z3 ads and the price has been climbing up since its release. Officially the device is priced at IDR 2.200.000 but at the moment you only get a *used* stuff for the same money.

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