After my Paypal account has a negative balance due to an online scam, I created a new one and tried to avoid any risk with the new account.
However, after I set up and received money from buyers, it was permanently limited right away and the limitation cannot be appealed. In the email Paypal sent me, they said they decided to close my account because of security issues. There would be no problem if my account balance is zero as I could get rid of that account. I just received nearly $1,000 from my online revenue sources and then Paypal closed it immediately. My money is still there but the balance is frozen and I couldn’t send or withdraw it.
I contacted Paypal again to ask for my money and it was another frustrating experience. My money would be held for 180 days (6 months) and Paypal promised that they would send me an email when the balance was available to withdraw. But it never happened and I almost forgot about the incident.
I had to contact Paypal by myself again and they sent me an email to verify that my Paypal funds are eligible for withdrawal now. They also mentioned that my account is still limited, that means I still can’t send or request money, receive payments, add funds and close the account. The positive side is that I can withdraw funds from my account now, and it is the same process as I did earlier. I can either transfer to a bank account, request a check or get a Paypal Debit Mastercard. Here is how I withdraw the funds to my bank account.
1. Log in to PayPal account.
2. Navigate to My Account -> Withdraw.
3. Click ‘Transfer to bank account’, the minimum amount you can withdraw is $1.
4. Enter the amount you want to withdraw, I filled in every penny of course.
I tried to add another bank account but I received the error message: “Sorry, your last action could not be completed“. Fortunately, I already added a bank account to the Paypal account earlier, so this is not a big problem. If you have the issue, you can request a check anyway.
5. Click ‘Continue’.
6. Review the confirmation page and click ‘Submit’.
Now I can really forget about the account and Paypal also sent me a confirmation saying “it usually takes 3-4 business days for transfers like this to go through.”
Do you have the same issue with your Paypal account? I’d love to hear about your experience.
daniel sunder says
did you get your money deposited? and cash in hand ? I got the same issue going on right now 7/25/18 im just now seeing your post 8 hrs later after having the exact same scenario as you describe… this morning woke up to check my listings on eBay and funds in pay pal , and ill be damned if they didn’t give me a lame B.S that i was ” a risk to pay pals network and security ” and done just like that froze and told me in so little words ” sorry !!!F- you, your paypal is closed ,,,oh and if we remember or feel like it , we might pay you in 180 days” i happen to have a 2nd debit/bank account on paypal , which is a greendot prepaid debit card .. (which is in good standing , owned / operated like any American based brick and mortar bank) still shows 8 hrs later on paypal site that the transaction is pending / 3 days to get money still???? wonder if ill get it ..
did you get yours ???
Tuan Do says
Yes, I got my money just a few days later. So your account was just limited yesterday? Can you withdraw the funds now or wait 180 days?
sophia says
hello can i ask for a help coz i did not realy understand how to withdraw money with a limited paypal account
Awais says
Hello Sophia.. I had an fake paypal account of name Sophia Jewell and it contains 400$..
Now they need address and bank account of sophia to withdraw my funds. Can you help me regarding?? I’m in trouble seriously
dunford says
what country is your account from?
Angel Cummings says
Hi I have a question. My account was permanently limited just last night. Most of the money there from my buyers were pending. Will i still be getting my money after 180 days? Thank you!
Pearce says
Hello I was wondering if yous could help me I think I’m having the same problem so I had sold someone a PS4 on eBay but then he had cancelled it straight away and the money he had payed me I already put in to bank account therefore I had -£91 in my PayPal balance I recently just there today added money and my balance is positive £100 in my PayPal and I went to withdraw and it declined and said I need to upload photo and buisness info I’m just wondering is there anyway around this as I need cash this week and I don’t own a buisness thanks and it says I’m on medium limation and cant withdraw or send or spend money please help?!!
Christopher U Eley says
Word of advice… don’t use PayPal as a payment method on eBay. eBay is full of scammers who know that once the item is shipped, and they dispute the transaction you won’t get paid. I went through a similar problem years ago with a “guy” in the United Kingdom who really was a girl in Chicago with a hijacked eBay account. Lucky for me I kept meticulous records, contacted the real credit card owner, who then called the police. To this day I can’t get an account on eBay. They accused me of being a part of the scam . I suggest you contact the State’s Attorney in the state where you goods were shipped to and file a fraud complaint. You can do it all online, be sure to attach screen shots of all the records you have of the transaction. Include all responses from PayPal also. Send as much as you can. Sorry for your dilemma, but you definitely are not alone..
C.E.
Henry Adeola says
Hi please help me. As for me my money has been available for withdrawal for about a month now. I received a message from PayPal telling me so. But ever since then I have not been able to withdraw the fund. I don’t have a US bank account to add because it was my friend in the US that opened it for me and he opened in my name. I am presently in Nigeria and I don’t know how to withdraw the money. I am freelance writer on Upwork. That is where I get my money from. What do you think I should do. Thanks
sharon says
Have you tried to send to another email
darwin says
I’m now at the 48 hr mark and still see “processing” under my $$. I’m hopeful it will go thru. ill will tell you after reading just a few of the new horror stories and my experience with my 1st boot from them approx 8-9 years ago Im Not up to the phone call challenge just yet, i’m already up to at least 8 unanswered emails .1st boot was buyer on gun broker buying a bi pod for the evil ar15 ,, somehow he didn’t notice every sellers listing including mine explaining the meaning and how to use “discrete pay pal ” of course he types in “ar15 bi pod” in the merch description at checkout . and all it took 9 yrs ago ..
now seems like eBay and pay pal give a shit 1-2 nights enforcing the half ass rules or next couple of days or weeks its “gun show loop hole week ” as the some call it but ill informed .. but seems like lib’s one work week and pro gun next ,, ??neighbors dad just got booted last month for listing a “fake suppressor ” his eBay listing was very good with the proper legal document , manufacture part# and then i see back to back nights of sales of 2 gun parts that were ruled by the ATF in 2014 as a “firearm” meaning you must hold a FFL to transfer /do background to make it a legal sale seen different trigger seers . and there they were on eBay…next time i see that shit im not being polite and telling eBay or the seller .. …so my rant is done … oh by the way i got booted this time for selling my 12 of about 70 80’s records fetched 650 b4 pay pal got jealous or something IDK?
Dylan says
I’ve been able to withdraw my money for about a month and I haven’t been able to add a bank account or credit card anyone have any idea why? I don’t have a card attached to the account at the moment.
Harry says
Same thing happened to me. My account is permanently restricted (as I find out from calling customer service).
I got my money after 6 months but my account cannot be closed. I also do not like the idea that I cannot delete my account from their system.
I was told it will be out there forever. I cannot remove any sensitive information from the account, so if they get hacked, I am still at risk.
I think I need to do something about this, but at this time do not know how to proceed.
Jureyna says
How were you able to withdraw your funds? I read some complaints and they said after 180 days they were asked to withdraw their funds using US bank. Is this true? I hope not, cus I’m not from US so basically I don’t have US bank. Thank you in advance for answering, have a nice day!
Luis says
Selling for 32 days with 43 transactions, eBay “90 day total”shows $688.88
Yet Paypal shows my held funds at 269.00
Of the 688.88 I have already received 138 over three weeks..
Where the hell is this missing money? How can I have close to 700 in sales yet only fucking have a total of 269 pending???
Riad says
Brother, I have same problem, how can I fix this issue and reactivate my account?
Do you have any solutions?
JM says
Same BS here! Have had a PayPal account for 16 yrs and never a single ding on my part. They dont want me?? There’s something shady going on @ PP, hope I can withdrawal my balance
Jake Sanchez says
Hi there i have the same problem with my account limited, afterb180 days i recieved email that my funds is eligible to withraw. So i tried but about 5 days i check it said reversed transaction… The worst my funds was deducted
What shall i do?
Shall i add another bank card. In order successfully. Widthrawn with no problem?
Jackie says
Same thing happened to me this morning and been pissed off about ypaypal all day. They limited my account so when I call them they basically said screw you, we don’t want you as a customer anymore and btw you can’t get your money for 180 days. I tried getting a friend to request money and it wouldn’t let me approve it. I don’t have bank card attached to my account but I do have a paypal credit card attached. Do you know if I can get my money out of paypal through the credit card somehow
Andreina says
I have a limited paypal and i dont have the documents that they need it. The paypal is limited from one year now. Whati can do?
Aliu says
You mean one year or half a year
Peter says
My account has been temporary limited. I provided the documents needed but they sent me an email indicating that the proof address attached to my ID wasn’t correct and I should send the proof address following steps that were never there. I tried to reach them through email but all was in vain. These people are real thieves
Jack says
Does the check they send you after the 180 days have the name that appears on the account? Thanks!
HUn says
Only calling every day helped me to get money. :) And I get it only with PayPal app in phone.
Latavia Raiford says
@Hun was your account limited and they told you 180 days?? How long did you call before they released? I’ve emailed every email I can find out there about PayPal corporate. I need my 800$ now!
Anonym says
My paypal account is limited. I sent them 3 email and I asked the reason.Ther never responded. I called PayPal and I explained the situation. CS said that they would contact me via email. I never received any email from them! The worst company I’ve ever seen.
Vanessa says
My Paypal account was limited and the requested a card statement to remove the limitation, however, i can’t provide a real card statement from Payoneer because my Paypal’s account wll be permanently limited and deleted. What bank you may recommend to me for creating a fake card statement? My ACH account is FCB (First Century Bank, GA) Thanks in advance for your comments and suggestions
Tuhin Bhuiyan says
They have no rights to delete your account. You should at least try. Why you cannot provide card statement to them? It should work. Give it a try.
ramon says
I don’t really understand why people keep using this fucking PayPal and I don’t know how this is possible that a company based in the U:S is not investigated by U:S authorities to know what is going on here. PayPal always says that they close accounts due to risks, but the only risk here is PayPal itself and I think they are the ones who are using their own payment platofrm for money laundry. We should all get together online and the people who are in the U.S suit this company for stealing people’s money.
mohammed abdulrahman says
I agree with 100% myself is a current victim of this rubbish scammers money launders company holding your money for 180 days for security reason hhhhh
Quan Montgomery says
this is so unfair to do people like this I need my money refunded please it should not take this long I am call on the President of the United States to step in all head of state to close you down
Sam Meeks says
3 years and same thing. Account limited. Impossible to load what they ask for. I wonder how many of us are getting this SO CALLED customer service which is simply put THE Run AROUND?
If 100,000’s of account holders are in the same shape maybe a movement needs started to give PayPal a wake up call. Any lawyers out there interested?
annoyed says
I’ve also just had my paypal limited and since I use paypal a lot to buy things and use it as a primary method to receive money from buyers it feels like a slap in the face. Quite a lot of selling apps nowadays your 2 options are paypal or bank transfer. Naturally you are forced into using paypal so buyers don’t try the ‘charge back’ through their bank. The trouble is your money is then in the hands of paypal with their stupid rule. The fact they think its perfectly fine to hold peoples money for 180 days!! Would you allow that from a real bank? Hello no.
I heard through the grapevine they hold your money to make interest on it. Seems about right- Paypal are a VERY shady company despite how much of a universal payment method they are. I’m really waiting on a rival to put them out of business
I also find it super odd its become limited at a time when I’ve spent a considerable amount more than I usually do through paypal….so I’ve bought a lot of clothes, shoes to try on recently and if I want to return some of them, its going to go back in the LIMITED account. For some reason yday it randomly let me transfer the money to my bank again, so I did it fast. But its not letting me pay for anything through paypal
Apparently they limited it due to me hitting the £2500 mark & needing proof of identity….but I’m sorry, thats BULL. In 11 years of having the account I probably went over that after 2years. In 11 years they havent asked for proof of identity- why NOW?
Johnny Sins says
I’m trying to add money not take it out but they’re giving me the run-around. I’ve contacted support and they say durka durka Mohammed jihad to gain access to your account you must follow the on-screen steps to resolving your account limitations, which I did prior to contacting support, I sent them faxes of my drivers license, bank statement, bills etc, and everything says “completed” meaning that I can’t send any more evidence, and even if I could, this was a ridiculous in the first place because only the bank statement would have proof of my bank statement, anything else just says where I live which doesn’t prove anything.
After multiple nasty emails to paypal they said that my limitations would be lifted, a week later, I’m still limited. When I ask them why, they say I need to add funds to resolve my negative balance, but I can’t add funds because my account is limited. They’re making me jump through hoops smaller than my body and telling me I just need to make the titanium hoop bigger. Fucking assholes. I hope they all hang themselves. It’s impossible for me to make any payments online until they fix their shit.
Md Ripon says
Hello
6 month ago my PayPal was on hold and it’s still on hold
I am from Bangladesh and PayPal is not available in Bangladesh
That’s why i used random name address(Cyprus ) for paypal
Now PayPal is interested to release my money to my bank account
But as i used random name i don’t have an account with that name
Can I withdrew money my real account which is registered as md ripon (daniel paypal name )
Please suggest me best way
It’s lot money on hold there
Steve says
Yes you can withdraw it even if you have a different name on the account. You need to add the bank you are moving the money into with the account number and routing number, then PayPal will send two small deposits on the account for confirmation. You will need to verify the two small deposits on the PayPal website or app then you can move the money thereafter.
Mike says
Anyone have any insite for getting my account limitations taken off I just opened
A new account an they asked for information 3 days later they put limitations on my account I have money a need in my account
Gretchen says
Where money goes after they close paypal account with thousands of dollars?
Amir Sohail says
i am using paypal account 4 years ago everythings are approved already but now they send to email (You can’t use PayPal anymore) i send mails customers service many but they never responded . please tell me how to solve that problem? Thanks