After my Paypal account has a negative balance due to an online scam, I created a new one and tried to avoid any risk with the new account.
However, after I set up and received money from buyers, it was permanently limited right away and the limitation cannot be appealed. In the email Paypal sent me, they said they decided to close my account because of security issues. There would be no problem if my account balance is zero as I could get rid of that account. I just received nearly $1,000 from my online revenue sources and then Paypal closed it immediately. My money is still there but the balance is frozen and I couldn’t send or withdraw it.
I contacted Paypal again to ask for my money and it was another frustrating experience. My money would be held for 180 days (6 months) and Paypal promised that they would send me an email when the balance was available to withdraw. But it never happened and I almost forgot about the incident.
I had to contact Paypal by myself again and they sent me an email to verify that my Paypal funds are eligible for withdrawal now. They also mentioned that my account is still limited, that means I still can’t send or request money, receive payments, add funds and close the account. The positive side is that I can withdraw funds from my account now, and it is the same process as I did earlier. I can either transfer to a bank account, request a check or get a Paypal Debit Mastercard. Here is how I withdraw the funds to my bank account.
1. Log in to PayPal account.
2. Navigate to My Account -> Withdraw.
3. Click ‘Transfer to bank account’, the minimum amount you can withdraw is $1.
4. Enter the amount you want to withdraw, I filled in every penny of course.
I tried to add another bank account but I received the error message: “Sorry, your last action could not be completed“. Fortunately, I already added a bank account to the Paypal account earlier, so this is not a big problem. If you have the issue, you can request a check anyway.
5. Click ‘Continue’.
6. Review the confirmation page and click ‘Submit’.
Now I can really forget about the account and Paypal also sent me a confirmation saying “it usually takes 3-4 business days for transfers like this to go through.“
According to my research, the issue happens mostly to non-verified and verified Paypal users outside the United States. Do you have the same issue with your Paypal account? I’d love to hear about your experience.
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John Williams says
Same thing happened to my wife and I’s paypal.. I used to like them but then they started doing these stupid limitations and deciding when they would hold my money whenever they like. I told him I was going to start using a different merchant service if they continued.I started using a different merchant service for my online sales and only using them for physical and then all of a sudden bam, I’m limited and now I can’t remove my money. My money. And what world is this okay? I’m being limited because I told them I didn’t want to have them take my money anymore and hold on to it as long as they feel fit. Screw PayPal I will never ever ever recommend them or use them again.
Louann Barton says
Hi i am having this problem with paypal i got 7000 sitting in it been over 180 days now an they saying they will send us a notification so did u get your money an how
Oliver wafula says
Hi ,I’m having the same issue.Im told I can’t withdraw my money till 180 days are over.
Kindly help please 😭
Rene says
Hi,
That 1st screenshot u are showing us,
How do you do that going to that page?
Let me know please’
Thank you
Michele says
I have $1150 sitting in my PayPal, and having the same problem as everyone else.
John and Amanda Williams says
I also thought I should mention that I run a Information technology company. Mostly in home repairs and some tech support done remotely. I mainly fix computers and cell phones out of my home and bought them mine is is I have never had a chargeback, never had a dispute, have 100% perfect feedback even on my eBay which I have sold countless amounts of items. But yet they limit me saying that my business is too risky according to the message I received. That’s hilarious. What really happened was they were upset because I said that I wasn’t going to use them for my eBay account anymore. Because eBay now let’s you use them. they did this exact same thing to my wife’s account too. So I am completely finished with them they are big time pieces of crap. Who in the world can hold your money for 6 months in case of chargebacks that aren’t even a possibility? I hadn’t even been using them for this. The only money I have in my PayPal is because I was refunded for a transaction. I was refunded so it’s money from my account that they are holding. I’m not going to submit a charge back or case on myself… I don’t see in what world this is okay. and this is the same thing with their stupid holds that they were pulling. What bank in the world holds your money for any period of time when you are paid by a client? all I know is the way that I’m able to ship items, or the way I’m able to continue offering services because I’m paid by a client when I’m supposed to be. Holding the funds makes it almost impossible for people to be able to complete these services.no because they’re playing their stupid nana nana boo boo crap I get to wait 6 months for my money? There’s got to be some other way I can pull this money I have tried everything including using the debit card to buy something just so I could get the damn money sent to myself and any form whether it’s merchandise or in one of my accounts. How is this legal? if anybody knows the way I can get my money and you sooner please let me know.
Alex says
Hi, although my ban is lifted, It won’t let me add my new bank account or debit card to withdraw funds.
Please let me add this so I can finally withdraw my funds, it’s been 6 months.
Ty says
How did you go about this?
Leonette Staton says
Am having this kind of issue, i received an email that i can now withdraw my money , still my paypal account is still restricting me from withdrawing my money
Brenda says
I’ve been temporarily limited to access my PayPal activities ..I have about 194 balance in my PayPal …please help me on how to withdraw
Rene says
Hi,
That 1st screenshot u are showing us,
How do you do that going to that page?
Let me know please’
Thank you
linet chepkoech says
I received an email telling me can now withdraw my money, but still, my account restricting me from withdrawing my money. It tells me have a merchandise problem. kindly please need you assistance
james ronoh says
i cannt send or withdraw money from my Paypal it always tells me my account has problem .please help me to solve that problem kindly
Garry Novark says
This is exactly what I’m facing at the moment with my PayPal account. I contacted the support and they said the only option I have is to go to Walmart and get cash. Meanwhile when I got to Walmart they said they don’t have PayPal service. I’m so pissed with PayPal. I advise people to stop using PayPal because they are so useless.
Donald says
Pay pal permantly limited my account after my girlfriends unemployment funds were deposited into it they said after 180 days it would be released now they are saying another 180 days more pay pal is a scandolus and unscrupulous corporaf6 giant who operates in a more or less criminal manner people need to kno what they are doing and getting away with anyone knows how I can get my money id like to hear from you and if anyone knows of any groups or media sites where I can let other people know about the manner they opperate that would also be greatly appreciated
Michele says
I am having the exact same problem. I told them I was going to contact the Bbb, and that sent me a nasty email. I have $1150 sitting PayPal that I cannot touch. Something needs to be done about them holding on to peoples hard earned money!
Mrs Gill says
Ive done research online filing a Bbb complaint helps within 30 days asomeone from account limitations dept will personallly look over your account and reply. Dm on fb or twitter I had zero luck on twitter a moran said if i havent recieved an email its not able to be withdrawn. Dm on messenger worked for me it took awhile she had to change the acct type , the phone number and a few other things but it worked.
I have heard calling and asking for level 2limitations division will work too. Fact is yhey can keep trying till u find one who will
Rowena F De la Cruz says
I can’t open my paypal account and I want to withdraw my balance
Vmoney says
I found a loophole…. If u have a friend or account who has sent u money in the last 6 months, u can click on the transaction n when it opens, right near the top B4 u evn scroll, it has an option to’issue refund’& it will send it right to their PayPal, n u can withdrawl thru them !!