After my Paypal account has a negative balance due to an online scam, I created a new one and tried to avoid any risk with the new account.
However, after I set up and received money from buyers, it was permanently limited right away and the limitation cannot be appealed. In the email Paypal sent me, they said they decided to close my account because of security issues. There would be no problem if my account balance is zero as I could get rid of that account. I just received nearly $1,000 from my online revenue sources and then Paypal closed it immediately. My money is still there but the balance is frozen and I couldn’t send or withdraw it.
I contacted Paypal again to ask for my money and it was another frustrating experience. My money would be held for 180 days (6 months) and Paypal promised that they would send me an email when the balance was available to withdraw. But it never happened and I almost forgot about the incident.
I had to contact Paypal by myself again and they sent me an email to verify that my Paypal funds are eligible for withdrawal now. They also mentioned that my account is still limited, that means I still can’t send or request money, receive payments, add funds and close the account. The positive side is that I can withdraw funds from my account now, and it is the same process as I did earlier. I can either transfer to a bank account, request a check or get a Paypal Debit Mastercard. Here is how I withdraw the funds to my bank account.
1. Log in to PayPal account.
2. Navigate to My Account -> Withdraw.
3. Click ‘Transfer to bank account’, the minimum amount you can withdraw is $1.
4. Enter the amount you want to withdraw, I filled in every penny of course.
I tried to add another bank account but I received the error message: “Sorry, your last action could not be completed“. Fortunately, I already added a bank account to the Paypal account earlier, so this is not a big problem. If you have the issue, you can request a check anyway.
5. Click ‘Continue’.
6. Review the confirmation page and click ‘Submit’.
Now I can really forget about the account and Paypal also sent me a confirmation saying “it usually takes 3-4 business days for transfers like this to go through.”
Do you have the same issue with your Paypal account? I’d love to hear about your experience.
daniel sunder says
did you get your money deposited? and cash in hand ? I got the same issue going on right now 7/25/18 im just now seeing your post 8 hrs later after having the exact same scenario as you describe… this morning woke up to check my listings on eBay and funds in pay pal , and ill be damned if they didn’t give me a lame B.S that i was ” a risk to pay pals network and security ” and done just like that froze and told me in so little words ” sorry !!!F- you, your paypal is closed ,,,oh and if we remember or feel like it , we might pay you in 180 days” i happen to have a 2nd debit/bank account on paypal , which is a greendot prepaid debit card .. (which is in good standing , owned / operated like any American based brick and mortar bank) still shows 8 hrs later on paypal site that the transaction is pending / 3 days to get money still???? wonder if ill get it ..
did you get yours ???
Tuan Do says
Yes, I got my money just a few days later. So your account was just limited yesterday? Can you withdraw the funds now or wait 180 days?
Pearce says
Hello I was wondering if yous could help me I think I’m having the same problem so I had sold someone a PS4 on eBay but then he had cancelled it straight away and the money he had payed me I already put in to bank account therefore I had -£91 in my PayPal balance I recently just there today added money and my balance is positive £100 in my PayPal and I went to withdraw and it declined and said I need to upload photo and buisness info I’m just wondering is there anyway around this as I need cash this week and I don’t own a buisness thanks and it says I’m on medium limation and cant withdraw or send or spend money please help?!!
Christopher U Eley says
Word of advice… don’t use PayPal as a payment method on eBay. eBay is full of scammers who know that once the item is shipped, and they dispute the transaction you won’t get paid. I went through a similar problem years ago with a “guy” in the United Kingdom who really was a girl in Chicago with a hijacked eBay account. Lucky for me I kept meticulous records, contacted the real credit card owner, who then called the police. To this day I can’t get an account on eBay. They accused me of being a part of the scam . I suggest you contact the State’s Attorney in the state where you goods were shipped to and file a fraud complaint. You can do it all online, be sure to attach screen shots of all the records you have of the transaction. Include all responses from PayPal also. Send as much as you can. Sorry for your dilemma, but you definitely are not alone..
C.E.
Henry Adeola says
Hi please help me. As for me my money has been available for withdrawal for about a month now. I received a message from PayPal telling me so. But ever since then I have not been able to withdraw the fund. I don’t have a US bank account to add because it was my friend in the US that opened it for me and he opened in my name. I am presently in Nigeria and I don’t know how to withdraw the money. I am freelance writer on Upwork. That is where I get my money from. What do you think I should do. Thanks
sharon says
Have you tried to send to another email
darwin says
I’m now at the 48 hr mark and still see “processing” under my $$. I’m hopeful it will go thru. ill will tell you after reading just a few of the new horror stories and my experience with my 1st boot from them approx 8-9 years ago Im Not up to the phone call challenge just yet, i’m already up to at least 8 unanswered emails .1st boot was buyer on gun broker buying a bi pod for the evil ar15 ,, somehow he didn’t notice every sellers listing including mine explaining the meaning and how to use “discrete pay pal ” of course he types in “ar15 bi pod” in the merch description at checkout . and all it took 9 yrs ago ..
now seems like eBay and pay pal give a shit 1-2 nights enforcing the half ass rules or next couple of days or weeks its “gun show loop hole week ” as the some call it but ill informed .. but seems like lib’s one work week and pro gun next ,, ??neighbors dad just got booted last month for listing a “fake suppressor ” his eBay listing was very good with the proper legal document , manufacture part# and then i see back to back nights of sales of 2 gun parts that were ruled by the ATF in 2014 as a “firearm” meaning you must hold a FFL to transfer /do background to make it a legal sale seen different trigger seers . and there they were on eBay…next time i see that shit im not being polite and telling eBay or the seller .. …so my rant is done … oh by the way i got booted this time for selling my 12 of about 70 80’s records fetched 650 b4 pay pal got jealous or something IDK?
Dylan says
I’ve been able to withdraw my money for about a month and I haven’t been able to add a bank account or credit card anyone have any idea why? I don’t have a card attached to the account at the moment.
Harry says
Same thing happened to me. My account is permanently restricted (as I find out from calling customer service).
I got my money after 6 months but my account cannot be closed. I also do not like the idea that I cannot delete my account from their system.
I was told it will be out there forever. I cannot remove any sensitive information from the account, so if they get hacked, I am still at risk.
I think I need to do something about this, but at this time do not know how to proceed.
Luis says
Selling for 32 days with 43 transactions, eBay “90 day total”shows $688.88
Yet Paypal shows my held funds at 269.00
Of the 688.88 I have already received 138 over three weeks..
Where the hell is this missing money? How can I have close to 700 in sales yet only fucking have a total of 269 pending???
Riad says
Brother, I have same problem, how can I fix this issue and reactivate my account?
Do you have any solutions?
JM says
Same BS here! Have had a PayPal account for 16 yrs and never a single ding on my part. They dont want me?? There’s something shady going on @ PP, hope I can withdrawal my balance
Jake Sanchez says
Hi there i have the same problem with my account limited, afterb180 days i recieved email that my funds is eligible to withraw. So i tried but about 5 days i check it said reversed transaction… The worst my funds was deducted
What shall i do?
Shall i add another bank card. In order successfully. Widthrawn with no problem?