Vividstormscreen is an online store that specializes in projection screens and projectors. However, when ordering expensive electronics online, it is natural to be cautious and question the website’s legitimacy and reliability. I will share my personal experience purchasing an AWOL Vision projector from Vividstormscreen.com, detailing the ordering process, shipping time, customer support, and overall satisfaction.
The main reason I chose to order from Vividstormscreen was the price. They offered the lowest price on the market for the AWOL Vision projector, making it an attractive option. The checkout process was straightforward, and the total amount paid at checkout was the final cost, no additional taxes or fees were required later.
The website indicated that my product might be shipped from a U.S. warehouse, but in my case, it was actually shipped from China. This led to a longer delivery time than initially expected. After placing the order, I had to wait 10 days before receiving a tracking number, and the total delivery time was 16 days. If you are considering purchasing from Vividstormscreen, be prepared for the possibility of extended shipping times.
During the waiting period, I contacted customer support via both live chat and email to request updates on my order. I found that the live chat was not very responsive, but the email support was more reliable. Since their support team operates from China or Hong Kong, time zone differences can lead to delayed responses. I sent emails in the early morning (EST) and typically received replies within a few hours, sometimes up to a day later.
Once the projector arrived, I was pleased to find it in perfect condition, well-packaged, and with all the promised accessories included, like 3D glasses and an Amazon Fire TV Stick 4K Max. I have been using the projector for several months now, and it has worked flawlessly without any issues.
To ensure a secure transaction, I recommend using PayPal for purchases on Vividstormscreen. This provides an additional layer of buyer protection in case of any issues with the order or delivery.
Based on my experience, Vividstormscreen is a legitimate website. My order was processed and delivered, albeit with a longer wait time than expected. The pricing is excellent, and the product I received was genuine and in excellent condition. If you are patient and can tolerate potential shipping delays, Vividstormscreen is a safe option for purchasing projection equipment at a lower price.
