I’ve got a lot of issues with my Google Adsense account lately. A few weeks ago, I got a problem with payment methods and now I see another alert saying: “Your payments are currently on hold. Action is required to release payment.”
The alert does not only show up in Google Adsense account but also in my Youtube Dashboard: “If you haven’t already, please sign in to your Adsense account and complete your identity verification. This is required to receive future payments“.
This is really weird because I successfully verified my identity when I created my Adsense account about 10 years ago. All Adsense and Youtube ads are display normally and my earnings are not affected. However, I won’t be able to receive upcoming payments if the issue is not resolved.
After some investigation, I figured out that it could be caused by some reasons. Google’s bank probably need to verify my identity to complete the disbursement process. Google also stated that this does not affect all users, it is more common in some countries with high fraud rate.
The only solution to fix this issue is following Google’s instructions. Adsense also sent me an email explaining how to complete the verification process. You will need to log in to your Adsense account, go to Payments page, and click on the Verify Now button.
The next step is to scan and upload your current government-issued photo ID, they accept documents like driver license, passport, and national identity card. Make sure that the image must be clear, in focus, free of reflection and glare, and the name on your ID must exactly match the name on your payments profile or the one you provide on the form below.
Once you upload the image successfully, you will see a message saying verification is in process and it might take a few days for Adsense to send you the results. You will need to resubmit the document if it is not accepted and notice that we have just 3 attempts to verify the identity.
Adsense team sent me an email 2 days later confirming that my identity was verified successfully. The support team told me this is a new procedure required by banks and governments in many countries.
Disclosure: As an Amazon Associate, I earn from qualifying purchases. The commission help keep the rest of my content free, so thank you!
myedunews says
Thanks a lot for this info, i have tried to do this and i was successfully verified within 3 days, and i make use of my international passport.
Gratitude!
Umar says
On your home and address section did your surname come first.
Emmanuel says
Please i need help. What format did you put your name on your adsense account to correspondence with your international passport
Did your surname come first
Steve says
Please I submitted, and they Message me saying
*Part of the document was not visible*
But all part was properly scan
Please help
EazyNaija says
Please how was your name arrangement before applying for the verification, Surname Name first or First name
Sugiarto Halim says
You live in USA, n use International passport ?
Pls let me know.
THX
Gideon says
Please what did u use in scanning ur passport as in did u use a scanner or a smartphone?…and in wat format did u scan the passport? As in did u scan it in jpg or PDF. Your response will be highly appreciated.
Tuan Do says
I used my phone to scan documents and export to PDF files. You can use the Notes app to do this https://www.youtube.com/watch?v=3Hybmz8umtY
Maureen says
Hi, I have tried twice now. And failed. Please the international passport, since there is no address on it. Would it be a problem?
Vadoh says
I’ve been trying to verify mine and I already tried once! What’s the government current ID or so? Please elaborate better!
lucky says
how did you go about the name format..
is it surname, middle, first name…
Abdul Ahad says
I have been using google adsense account for over 2 years, all was going well. Recently, one of friend started blog and implement google adsense on his blog and started earning. But when he reach payment threshold, google asks some government documents to verify his identity. But, when he submit google adsense not approving his account. The all documents submitted by him are proper and it is clear.
The same problem faced by many publishers. This need to be fixed asap otherwise all publishers will move to some other platforms. Personally, this is very worst experience for me too.
Sujitha says
I have not entered my full name while creating Adsense account. Already i have submitted my verification twice. Is there any possibility to change my name further. Please guide me through this.
chandan says
In My AdSense Dashboard this Message is Appearing “Your ad units are not displaying ads because you haven’t yet verified your identity. ” but when i Click on Action Button there is no Option to Upload ID Card . I was never Uploaded ID Card Before. Please Help me.
Rahaman says
I have submitted my driving license for identity proof and got the below message now in my site adds are not getting displayed. I have used all three attempts – even though the IDs are correct got the same message that they could not verify my identity. I am really frustrated how to fix this – do they have direct email support? How can I resume back my service? Any help would be much appreciated.
“We can’t verify your identity based on the documents provided. You may have reached the maximum number of verification attempts allowed or uploaded inappropriate photos.”
Peerielmedia9ja says
Hi, my adsense payments verification notification not showing up on my account, why should I do now that my ads unit are not displaying?
emma says
Please I need an answer…Is it possible to use your government-issued photo ID more than once? Thanks in anticipation for your answer.
Bhagesh Gandhi says
I am not able to verify my identity on the adsense.
When I try to click on Verify it redirects me to the payment’s page and there nothing happens. Please help me with this as soon as possible
Remilekun Olowookere says
I am having the same issue here – I get the message on my dashboard – “You’re not showing any ads yet because you need to verify your identity first”
and when I click on verify, I get redirected to the payment page where there is no option to upload any document. I have tries several times to contact the support for AdSense but to no avail.
Please any solution????
ChristianDiet says
Please I have a little challenge and i want to know before I submit the ID to verify my account. The name of the account user is different. But the name currently on the payment profile which I edited days ago is the same with the ID I want to submit but different from the account user name. Is there possibility of being rejected? Since the payment name and the name on the ID is the same but the difference is user name on the personal profile/setting. Thanks
Chude Lynda says
Can I use my national ID…..they said that type of document Is not accepted..minhave tried once
Shahid Hussain says
I have done it and adsense account shows me again this message
Robby says
Hey, a little help here. I have requested for pins several times from AdSense, and not knowing its been delivered at post office, all this while I was thinking the pin will arrive by electronic mail. I just got a message from google telling me I have less than 1month to verify my address. Will the ads stop showing by the end of this month?. Please how do I get the pin to verify my address.
sunil kumar says
i have loaded two time my ID. google adsence not verify my account… how to verify my account with ID..
Shahid Ullah says
My Google Adsense is not showing ads on my website (Your ad units are not displaying ads because you’ve failed identity verification. To verify your identity and resume ad serving, please contact us.) showing this regularly. I have many attempts but still not working. because of my id card in Urdu. plz, help me if u can.thanks
PRAJWAL BHAGWAT says
why its asking me Upload a photo or copy of a document with proof of organisation this option should not be there. there should be only address and pan card option(for document)